Terms and Conditions

www.alagoniawines.com (called “Alagonia Wines”) is the online liquor operation of Alagonia Wine Imports Pty Ltd (Alagonia Wines)(Liquor Licence 14005775).

This Agreement is the entire agreement between you and Alagonia Wines for the purchase and supply of goods and related products through the online store served through website, www.alagoniawines.com, or its equivalent mobile applications. The terms and conditions under which you may purchase goods from Alagonia Wines are set out below, and are applicable to all online purchases.

Please read the following terms and conditions prior to placing your order with Alagonia Wines. By using this website you acknowledge that you have read, understood and agree to be bound by these Terms and Conditions.

Alagonia Wines reserves the right at any time to modify, alter or update these Terms and Conditions of sale and you agree to be bound by such modifications, alterations or updates on subsequent visits.

The Agreement is deemed to be entered in the Australian Capital Territory and is subject to its laws unless otherwise specified.

Age & liquor restrictions

By registering as a customer or a guest on this website you are verifying that you are over 18 years of age. Any purchase or attempt to purchase made by or on behalf of a person under the age of 18 is illegal. You agree to abide by the associated licencing laws of the state or territory in which you reside and you agree that illegally purchasing or attempting to purchase from Alagonia Wines may result in fines and convictions.

Definitions:

“adult’ means a person aged 18 years or over.

“buyer” means any person, firm or company buying goods from Alagonia Wines.

“freight carrier” means third party goods carriers contracted by Alagonia Wines or it's partners to deliver goods to the buyer’s delivery address from time to time, including Australia Post and other similar providers.

“goods” means beer, wine, liquor and other alcoholic and non-alcoholic goods described in an order and includes packaging.

“order” means an order by you to purchase goods from Alagonia Wines.

“personal details” includes, but is not limited to, your name, email address, delivery address and payment details.

“Privacy Policy” means the Privacy Policy described on this Alagonia Wines website; and is part of these Terms and Conditions

“seller” means Alagonia Wines and includes the terms “us”, “we” and “our”

 

When do we agree

The Agreement exists between you and us once Alagonia Wines receives and accepts an order. No obligation to sell or supply the goods will arise until the order is received and accepted, and each order may be accepted in its absolute discretion. Each order is a separate agreement.

 

Orders

You may place an order with Alagonia Wines by:

a) Selecting goods on the www.alagoniawines.com website, entering your personal details and submitting your order for payment. The order will be received by us and deemed as placed once a successful payment has been processed, or

b) Instructing Alagonia Wines by telephone that you wish to purchase the goods, and providing your personal details to us or an authorised agent of Alagonia Wines, including at tasting events, promotional events, or other physical locations during which Alagonia Wines is accepting orders; or

c) Instructing Alagonia Wines by email that you wish to purchase the goods, and providing your personal details to facilitate the purchase. Subject to the availability of the goods being requested and successful processing of the payment using the purchaser's supplied payment details.

 

Delivery

Alagonia Wines delivers Australia wide.

We do not usually deliver to addresses outside Australia due to complex international liquor laws and taxes and the expense of shipping. Should you require your order to be shipped outside Australia please contact Alagonia Wines and discuss your order with us.

We will dispatch your order in a timely fashion, generally within 48 hours of receiving confirmation of your order. Delivery times vary depending on your location.

In some extraordinary circumstances delivery may not be possible to some very remote locations or may result in an extended period being required to fulfil an order. We will make every effort to contact you in the event of inability or delay and discuss alternative options with you.

Alagonia Wines will not be responsible for unfulfilled orders resulting from incorrect or out of date personal information details.

Alagonia Wines deliveries undertaken by a contracted freight carrier are bound by that freight carrier’s own Privacy Policy.

Shipping/freight cost is included in your order value total at the time of payment.

Shipping/freight cost is calculated based on, weight and quantity of parcels being shipped and varies dependent upon the destination delivery address.

Goods delivered to you can be exposed to extremes of temperature, which can be detrimental to their quality, and this risk to the integrity of the goods during transit remains with you.

The buyer or an authorised adult are to be present to take receipt of the goods, unless otherwise authorised by you. Our contracted freight carrier will only leave the goods if you or your nominated adult is not present to take receipt, if prior explicit written or email consent is received before the delivery attempt. Neither Alagonia Wines nor its contracted freight carrier will be held responsible for loss or damage of your order if left unattended at the delivery address.

 

Collect option

We do not offer an option to physically collect your purchase from Alagonia Wines.